Tech Guardian
Your personal tech expert – on call whenever you need help.
Tech shouldn’t be stressful. With our remote tech support subscription, you get reliable, expert help whenever something goes wrong — without unexpected costs or long wait times. One simple monthly plan gives you priority access to an inHOME Tech Guardian whenever you need help.
Cancel anytime. No contract. Priority support included.
Simple, dependable remote tech support for your home
No call centres. No scripts. Just clear, expert support from someone who understands your setup.
What’s included in your remote tech support subscription
Priority Response
Guaranteed reply within 24 hours for any tech issue – big or small.
Up to 30 Minutes of Remote Support Each Month
Use it in one session or split into two shorter calls. Ideal for troubleshooting, setup help, or quick fixes.
Remote Troubleshooting & Guidance
Support for Wi‑Fi, smart home devices, TVs, streaming, laptops, phones, printers, and more.
Discounted Additional Support
Need more time? Subscribers get extra remote support at £15 per 30 minutes (normally £25).
Clear, Friendly, Jargon‑Free Help
You’ll always speak directly with an expert who explains things simply and calmly.
Why Tech Guardian Matters
Home technology is brilliant when it works and incredibly frustrating when it doesn’t. Wi‑Fi drops, smart devices go offline, apps stop syncing, TV’s misbehave, and updates break things without warning. Most people don’t know where to turn, and support from manufacturers is slow, scripted or unhelpful.
Tech Guardian gives you:
Tech Guardian is designed as a remote tech support subscription that gives you fast access to someone who knows what they’re doing.
Perfect for:
1. Priority Contact
Subscribers get a dedicated support email address with guaranteed 24‑hour response.
2. Remote Diagnosis
We assess the issue via email, phone, or video call to understand what’s happening.
3. Troubleshooting & Fix
We guide you step‑by‑step or remotely access your device (where appropriate) to resolve the issue.
4. Follow‑Up & Advice
We make sure everything is working properly and provide guidance to prevent future issues.
All remote sessions are secure, private, and only initiated with your permission.
Pricing
Tech Guardian Subscription – £20/month
A simple, predictable monthly subscription that gives you:
This remote tech support subscription is ideal for households, families, and anyone who wants reliable help without unexpected costs.
Remote‑only service. All sessions are secure and only initiated with your permission.
Ready for stress‑free tech support?
Join Tech Guardian today and get your own dedicated tech expert on call whenever you need help.
Cancel anytime. No contract. Priority support included.
